Keep track, keep going...
At Liyu England, we rely on our custom-built service management system, the 'Liyu Advantage Tech Support System,' to ensure top-notch support. From the moment a service call is logged, we start tracking progress—because we understand that every breakdown is crucial. Using key performance indicators (KPIs), we monitor and manage each case, ensuring seamless communication between our engineers and customers. This system ensures that no information is lost in translation, and every detail is captured. We know that keeping your machine running means keeping your business running smoothly
Personal Service
At Liyu England, we believe that exceptional customer service should never feel impersonal. We don’t rely on automated systems or strict protocols to handle your inquiries. Instead, we provide a dedicated point of contact for each customer. Whether you prefer to reach out via telephone, WhatsApp, email, or webforms, you’ll always have a familiar team member to assist you — someone who knows your needs and is ready to help.
"Helen"
Where to see the Platinum range
There are numerous ways to experience the Platinum range in action. Many of our high-profile customers are proud to showcase their machines and would be delighted to welcome you for a visit. Additionally, we have a large international showroom in Düsseldorf where you can explore the entire range in a relaxing, state-of-the-art environment.
For those looking for more affordable options, Atech and Perfect Colours, our premium resellers, offer the Xline range in their Sheffield showroom. There, you can see a selection of equipment on display, including a hybrid printer, a flatbed printer, and a digital cutting table.
Why Choose Us?
Ask Our Clients
With no prior relationship, the next step was to engage with the Liyu England team. Alex describes the experience as ‘a breeze’, adding, “There were no issues at all, we just placed the order with Eddie [Tucker, Managing Director of Liyu England] and the team took care of all the delivery details. To this day, we know we can call, and speak to Eddie any time – he knows the machines inside out. It was so easy; the engineers were here for two or three days, and they were lovely to deal with and very knowledgeable. Any questions that we had regarding training or service, they were able to put us at ease immediately. They’ve been fantastic, I have to say.”
Alex McGrath-Prosigns Glasgow
We’re pretty tech savvie but when it comes to growing our production team and developing our apprentices, the LIYU Platinum Q3 ticks so many boxes and Liyu England we're s great to deal with.
Initial testing has shown that an 8×4 Correx board can be printed in around a minute and dibond in around 3 minutes (at sellable quality, not just firing it through a machine).
So, we are in a much better position to offer faster turnarounds and higher quantity print runs.
We’ve also tested some fabric, the colours are amazing and flexible with no bruising.
One of my first projects at our new factory will be standard-sized frames for SEG graphics allowing us to test standard sizes before dispatch. Richard McCombe - Graphic Warehouse
“Recently, we were a week and a half ahead of schedule because it had all been produced, which was just incredible. We’ve got quicker turnaround, better-quality products, and the entire remit of signage can be manufactured here – nothing needs to be outsourced. Everything’s under our control. And because the machine is so quick, we’ve got the time to jump in if a client’s firefighting and needs something the next day. That’s not a problem, we can easily move the schedule and get it to the client.”
Get in Touch
Service & Sales: 0800 368 9289
In today’s competitive environment standing out is everything, its not just about printing big, its about printing better, faster and smarter
The Platinum Range
Where technology meets beautiful design in todays competitive market
Digital Cutters
Explore the huge range of affordable cutting tables
Roll to Roll
Explore the huge range of popular roll to roll printers
Flatbed Range
Explore the feature packed range Flatbed printers
Hybrid Range
Explore the popular affordable Hybrid range
At Liyu England, we have built our service on strong relationships, exceptional customer service, and a deep understanding of customer requirements. Our Platinum range of high-speed printers offers unparalleled reliability, making them the ideal choice for businesses seeking consistent, high-quality printing performance
An essential part of the Liyu Platinum model is the service. We understand how important it is to make sure your machinery is working at all times, we pride ourselves on having one of the best response times in the industry. From the moment you log a call the clock is ticking for us and every step is monitored using our Liyu Advantage Tech Support System.